DevToolsDigest: July 26th, 2019
This week's digest includes news and resources from Serverless, The Practical Dev, PayPal Engineering, Docker, Slack, Heap, Amplitude, and more.

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The Week in Developer Tools
Serverless apps are 4x more efficient, but there are real differences in how you make and maintain them, which no single solution has accommodated well. Now, the Serverless Framework includes real-time monitoring, testing, secrets management and security features, in a single, unified experience. All of which are now free.
Building component libraries is good practice, so long as all teams within an organization are developing and consuming one library. But you're more likely to see multiple teams building the same component in different places; this is a catalyst for application inconsistency. This is where design systems shine.
HERA, High Efficiency Reliable Access (to data stores), is a data access gateway that PayPal uses to scale database access for hundreds of billions of SQL queries per day. Additionally, HERA improves database availability through sophisticated protection mechanisms and provides application resiliency through transparent traffic failover.
Docker's partners and their product offerings provide invaluable tools for IT operators and developers to get the Docker platform and associated applications running in production easily. Docker Enterprise works on all major cloud providers and operating systems, giving you access to the broadest range of partner solutions.
Open Core is sometimes implemented with only an Open Core and a binary license (two types of licenses), which can be hard for customers to use. One important feature of PolyForm licenses is that they make the source code available, and almost all of them allow for modifications. 
Industry Research
After more than half a decade of hyper-growth, Slack is used by millions of people and large companies with a lot more data than Slack ever could have imagined when they first started. But somewhat predictably, a few internal cracks were starting to show in the desktop client’s foundation. 
Speed in software is probably the most valuable, least valued asset. Speedy software is the difference between an application smoothly integrating into your life, and one called upon with great reluctance. Craig Mod shares his list of most used, speedy software. 
Traditional companies have the opportunity to revamp how they operate by using tech such as mobile apps and data analytics to boost productivity, scale operations, and secure their market position. With a data stack of Amplitude, Segment, and Braze, Turner Broadcasting is enabling its product teams to ask, "Am I building the right product?" 
The evolving API story is not about starting whole new technologies from scratch. It’s about using tools to build on services that were already there to begin with and reaping a much greater return for the time and work invested. This is also transforming enterprises internally as well as externally.
Developer Venture News
Microsoft is investing $1 billion to support OpenAI in building Artificial General Intelligence (AGI) with widely distributed economic benefits. They are jointly developing new Azure AI supercomputing technologies, and Microsoft will become OpenAI's exclusive cloud provider.
Heap automatically collects data on user activity — the goal is to capture literally everything — and makes it available in a self-serve way, with no additional code required to answer new queries. The company says it now has more than 6,000 customers, including Twilio, AppNexus, Harry’s, WeWork and Microsoft.
From The Heavybit Library
The Three Steps of Continuous Customer Obsession
In this presentation, Hiten Shah discusses how product marketers and teams need to empathize with the customer’s needs in order to continually iterate on the user experience, validate inbound channels, fix onboarding, and improve processes and platform engagement strategies over time.
Heavybit Introduces New Senior Content Marketing Manager
The developer and enterprise tech space is full of passionate people with compelling, meaningful stories to tell. A team’s narrative can be an incredibly impactful tool as they grow their business, and we're excited to have our new Content Marketing Manager help teams within the Heavybit community harness the power of their own stories more effectively.
In episode 11 of EnterpriseReady, Grant speaks with Bob Tinker, founder and former CEO of MobileIron. They discuss the frameworks that Bob has developed for building a go-to-market playbook, as well as the importance of customer urgency.
In episode 35 of The Secure Developer, Guy is joined by Robert C. Seacord of NCC Group, who champions the continued practice of coding security in C and C++, and offers practical advantages to using various programming languages in the Agile era.